Felixspin is a relatively new online casino that has been making waves in the industry with its vast array of games and enticing bonuses. Founded in 2020 by a team of experienced professionals, Felixspin aims to provide an immersive gaming experience for players worldwide. In this review, we will delve into the various aspects of Felixspin, from registration and account features to game categories, software providers, mobile version, security, customer support, and user experience.
Brand Overview
Felixspin is licensed by the Malta Gaming Authority (MGA), one of the most reputable www.felix-spin.uk regulatory bodies in the industry. The casino’s website boasts a sleek and modern design, with easy-to-navigate menus and clear instructions for new players. Felixspin offers its services to players from multiple countries worldwide, but it restricts access to certain jurisdictions due to local regulations.
Registration Process
Creating an account on Felixspin is a straightforward process that requires minimal information from the player. To register, one needs to provide their name, email address, and date of birth. Additionally, new players must verify their identity by uploading scans or copies of official identification documents (ID card or passport). Once verified, players can activate their accounts and start playing immediately.
Account Features
After logging in, players have access to a variety of features that enhance their gaming experience:
- Personalized Profile : Players can view and manage their account details, including name, email address, password, and language preferences.
- Transaction History : A detailed record of all transactions made on the account, including deposits, withdrawals, bets placed, and winnings earned.
- Game Session Recording : An option to review game history and track performance for up to 90 days.
Bonuses
Felixspin offers an enticing array of bonuses designed to reward new players:
- Welcome Bonus Package : A comprehensive package consisting of four consecutive deposits matched with a bonus value up to €500, plus an additional €20 free spins on specific slots.
- Daily Reloads : Up to 100% match deposit bonuses (up to €50) every day for all existing players.
- Weekly Tournaments : Themed tournaments offering guaranteed cash prizes and bonus funds.
Payments and Withdrawals
Felixspin provides multiple payment options, ensuring smooth transactions:
- Deposit Methods : Bank transfers (SEPA/IBAN), credit cards (Visa, Mastercard, Maestro), e-wallets (Skrill, Neteller), prepaid cards ( Paysafecard).
- Withdrawal Options : Bank transfers, e-wallets (Skrill, Neteller), and some credit/debit card operators.
Players can withdraw their winnings within 24 hours of request processing. Minimum withdrawal limits vary depending on the payment method used: bank transfer (€50), Skrill/Neteller/eWallet ($20).
Game Categories
Felixspin boasts over 1,000 high-quality games from top providers:
- Slot Games : NetEnt, Play’n GO, Microgaming.
- Table and Card Games : Roulette, Blackjack, Baccarat.
- Live Casino : Dealers available 24/7 for select table and card titles.
Software Providers
Felixspin partners with several renowned gaming companies to ensure its vast game library is of high quality:
- NetEnt
- Play’n GO
- Microgaming
- Evolution Gaming
These providers contribute significantly to Felixspin’s diverse portfolio, offering popular slots like Book of Dead and Gonzo’s Quest.
Mobile Version
The mobile version of Felixspin offers an identical gaming experience as its desktop counterpart:
- Responsive Design : Automatic adjustment for tablet or smartphone screens.
- Game Accessibility : Players can play any game using the same account credentials on mobile devices.
Players with Android (4.1+) and iOS (9+) compatible smartphones or tablets are free to access Felixspin’s online casino through their device’s browser, ensuring seamless gaming on-the-go.
Security and License
Felixspin prioritizes player safety:
- Encryption : The site uses 256-bit SSL encryption from Comodo Secure Server Certificates.
- Random Number Generator (RNG) : Ensures every game result is independently generated for fairness.
- Deposit & Withdrawal Security : Felixspin protects sensitive financial information by utilizing token-based payment processing and advanced protection against unauthorized transactions.
MGA licenses guarantee adherence to strict anti-money laundering, know-your-customer, and fair play guidelines. Players’ personal data remains secure due to robust storage encryption (AES-256).
Customer Support
Felixspin offers 24/7 multilingual customer support:
- Live Chat : Accessible through the website or mobile app.
- Phone : An international number +44 20 3355 6111 is available for urgent matters, but most queries are handled via live chat.
Knowledge base articles and FAQs cover common topics. A separate email address exists for general inquiries (support@felixspin.com).
User Experience
Felixspin prioritizes intuitive design to ensure ease of use:
- Easy Navigation : Organized menu system categorizing games by type.
- Quick Access Menu : Convenient buttons enabling rapid access to favorite games, bonuses, and settings.
Felixspin implements features that contribute positively to overall user experience: seamless login procedures; a ‘game recommendations’ section highlighting popular titles based on player history; and an optional pop-up for the current bonus/ promotion.
Performance
We evaluated Felixspin in terms of performance using our test account. The website is generally responsive ( loading times were below 3 seconds), though, as expected from a modern site, we experienced no severe delays.
To ensure smooth gaming experiences, players can upgrade to a faster web browser and always run the most up-to-date mobile operating system on their devices.
Overall Analysis
Felixspin boasts an impressive array of features that cater to both new and existing customers. Its robust bonus offers ensure a generous start for beginners while rewarding loyalty from experienced gamblers. Additionally, its MGA license guarantees security standards aligned with EU regulations, safeguarding the player’s assets.
A slight deduction was made due to higher minimum withdrawal thresholds (especially compared to some of their rivals) but overall Felixspin is a prime example of an online gaming destination that understands what matters – user satisfaction and fair play.